Effective Date: May 7, 2025

At Traceport, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit traceport.io.

1. Information We Collect

We may collect personal information, including:
• Name
• Email address
• Non-identifiable usage data (such as page views, clicks, and scrolling)

2. How We Collect Information

ConvertKit

When you subscribe to updates or join our pilot program, we collect your name and email address through ConvertKit, our email marketing platform.

Hotjar

We use Hotjar to analyze how visitors interact with our site. Hotjar may collect anonymized behavioral data (e.g., clicks, scroll depth, session duration). It does not track personally identifiable information.

3. How We Use Your Information

Your information is used to:
• Send relevant updates or communications you’ve requested
• Improve our website’s performance and user experience
• Understand visitor behavior anonymously through analytics

We do not sell or share your personal data with third parties for marketing purposes.

4. Your Rights

You may request to:
• Access or update your personal information
• Unsubscribe from emails
• Request deletion of your data

Contact us at hello@traceport.io to make a request.

5. Cookies & Tracking

We use cookies to support analytics and improve site functionality. Hotjar also uses cookies to collect anonymous usage data.

6. Data Security

We follow best practices to protect your data from unauthorized access or disclosure.

7. Changes to This Policy

Any updates to this policy will be posted on this page with an updated effective date.